Maturity model · 8 dimensions

Organizational Effectiveness Maturity.

The Organisational Effectiveness Maturity model assesses how well an organisation actually works — across eight named dimensions: Culture, Strategy & Direction, Leadership & Management, Collaboration & Communication, Decision Making & Accountability, Workforce Capability, Delivering Results, and Outcomes. Each dimension is placed on a five-band ladder from Ineffective through Reactive, Predictable and Proactive to Effective, assessed through a structured stakeholder survey. Unlike an engagement survey, it scores organisational capability — how decisions get made, how work gets delivered — rather than how people feel about it.

8 dimensions1 methods

Or get started in your own workspace →

What the Organizational Effectiveness Maturity model measures

Culture: The degree to which organizational values are enacted through behaviors, with elements including respect, integrity, responsibility, and excellence
Strategy & Direction: The clarity of organizational purpose and alignment of execution practices, including strategy design, business planning, and goal setting
Leadership & Management: The capability of leaders and managers to focus people and drive results through standards, commercial acumen, and team effectiveness
Collaboration & Communication: The effectiveness of teamwork, communication channels, and work processes across the organization
Decision Making & Accountability: The effectiveness of decision-making processes, participation levels, and accountability mechanisms
Workforce Capability: The organization's ability to attract, develop, and retain the human capability required for current and future operations
Delivering Results: The focus on performance measurement, organizational learning, problem-solving, and continuous improvement
Outcomes: The achievement of desired performance metrics across people engagement, safety, and productivity measures

How it's assessed

Assessment Survey — Standard survey-based assessment using the existing scoring engine.